Led by former crisis negotiator Lance Burdett, our short online courses use engaging video lessons to teach practical skills for real-life challenges - how to defuse anger, how to support those who are struggling, staying safe in unpredictable situations, and how to adapt to uncertainty as well as build personal resilience.

Each course takes just 15 minutes and can be completed on any device. They’re available for individuals who want everyday tools, and for organisations as part of corporate training packages.

Our Topics

Corporate Training

Effective communication, personal safety, and stress management tools are essential in every workplace. Our training is designed to give your teams the skills needed to handle challenging situations calmly and with confidence.

Content can be accessed through our platform, or course files are available for purchase and use within your own Learning Management System. Our training can also be tailored to suit your team’s specific needs.

We also offer ready to use training videos on key topics: Mind Health, Advanced Communication, and Personal Safety.
Explore Corporate Training Options

Instructor

Founder and Director Lance Burdett

With 22 years of policing experience at the highest level, Lance has extensive expertise in responding to emergencies and communicating in challenging situations. During his 13 years as a crisis negotiator and instructor for the NZ Police, he specialised in suicide intervention and predicting violent behaviour.

While at the 111 Emergency Call Centre, Lance’s resiliency programme was adopted nationally as mandatory training for all call centre staff. This experience led him to found WARN International, helping organisations reduce stress impacts by improving communication, safety, and personal resilience coaching.

FAQ

  • How much do the courses cost?

    Head over to our courses tab to see the full list of courses and pricing. Our 15-minute courses start from $15 per person with lifetime access. If you are looking at these courses for your business, please contact us at [email protected], so we can put together a customised training programme for you.

  • I'm interested in these courses for my business – how can you help us?

    Fantastic – we have great options for any organisation wishing to help their staff with Adaptability (Resilience), Communication and Safety at Work. For more information please use the "Find Out More" button, in our Corporate Training Packages section.

  • Do you take suggestions for new course topics?

    We are always looking to improve and update our library of online training courses. Send your suggestions to: [email protected].

  • Is Lance Burdett available for workshops or keynote presentations?

    Yes! Please get in touch with us at [email protected] and we can give you more information.

  • How long do I get access to the courses for?

    Courses purchased from September 2024 onwards will have unlimited access to each course purchased.