Dealing with Annoying Statements

Dealing with Annoying Statements

Learn a technique that can be used in a wide variety of situations to deal effectively with annoying statements, while still resolving your customer's needs. One off payment and certificate included.

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Course curriculum

1. Here's what you can expect from the course....
2. Course Objectives
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1. The Triple A Technique
2. The Triple A Technique - Downloadable Content
3. Practical Activity - Annoying Statements
1. Threatening Statements
2. Check your knowledge
3. Practical activity – find out more

About this course

$25.00
8 lessons

Reviews

Perfect Title

Mark Reilly

Easy to understand

Easy to understand

Dealing with Annoying Statements

Donella Musson

Good advice, some of the things discussed, I didn't think of

Good advice, some of the things discussed, I didn't think of

Annoying Statements

Janne Pender